Privacy notice

Who is responsible

Serallo Domains Ltd operates PrizeTag. Contact tom@serallo.co.uk or use the contact form about your information or your rights.

What we collect and why

We process the details you submit to answer enquiries, administer entries and claims, contact eligible winners and deliver prizes. We use session and security records to protect the site and prevent duplicate use. We rely on administering the promotion and responding to requests, and our legitimate interests in security and handling enquiries. No marketing opt-in is required to play.

Map and local storage

Loading the interactive map sends ordinary network requests, including your IP address, to the map provider. Location access is optional. The shop list works without it. Browser storage keeps passport progress on your device; clearing it resets your stamps. See cookie information.

Sharing and retention

We use our hosting provider to run the service. Where a supplier fulfils a prize, we share only the information needed for delivery. Sponsor reporting is aggregate. Keep private codes out of general enquiries. We retain records as needed to administer the edition, resolve queries, investigate misuse or meet legal obligations. You can contact us to ask about a specific record.

Your rights

You can request access, correction, deletion or restriction and object where applicable. You can also complain to the Information Commissioner’s Office.

Shop discovery reports

Optional shop reporting counts branch page views and directions taps per day if you choose to enable it. The service does not attach your name, route history or location to these counts. You can change this choice in the map or shop controls.